Novotel Melbourne On Collins

Brilliant location. Fantastic shower with no door to get in the way. Good pressure and temperature too! Timely room service and delicious pumpkin soup. Yum! Lovely woman at reception on Tuesday, 11/3/25 who stored my bags. VERY quick check in and check out. A recent stay at The Asian inspired Dorset took 20 minutes to check out and cost MUCH more. Your hotel was a bargain.

We did valet parking for our stay for Grand Final eve long weekend. It was easier for sure given the location and how busy it was when we checked in. The pool was great. We got room service for dinner and it arrived quickly and was fresh. The staff who delivered it and the valet parking staff were nice and friendly. Oh and they noted and actioned our request on the system for a room away from foot traffic. That is a surprise as lots of other hotels have missed this request (in our other experiences of late).

Breakfast was excellent. Big selection to choose from. Everything was clean and staff were friendly and helpful

One of the challenges staying in Melbourne with a young family is city noise. In the past we have mitigated this by staying in serviced hotels a bit further away from the action, such as closer to Flagstaff Gardens. This time the main focus of the trip was to watch a musical, so we booked Novotel to be close to the theatre. This hotel has got to be Melbourne’s best kept secret. You can choose rooms that face Collins or little Collins if you wish to have the city views, or a room that faces internally. The slight drawback to this is that it can be a little dark (less sunlight), however it is so quiet and worked amazingly for our family. We really enjoyed being smack in the city, with access to everything at the hotel doorstep. The hotel is not new, but still well-maintained and clean. The buffet breakfast is great, as is the restaurant service. We also ordered ala-carte for dinner one night and had a really good meal. We ended up staying an extra night as our child unexpectedly fell ill and had a very high fever. There is an excellent medical centre just four doors down. Novotel’s FOH manager was so helpful in extending our stay and making sure our child could rest quietly until our new room was ready. Overall this was a great stay and we wouldn’t hesitate to book again.

The room was very welcoming and I felt comfortable the minute I walked in the door. I like a dark room when sleeping so I loved the curtains that worked to 'black out the room' - no annoying gaps! and I'm grateful that there was no electric clock glowing brightly through the night. Also really enjoyed the chaise long where I could relax, put my feet up and read.